Impact Lives, Impact Community

Family Health Centers of San Diego (FHCSD) is passionate about providing exceptional health care to all, especially underserved communities with limited health care options. Founded by a Latina grandmother/community advocate over 50 years ago in Barrio Logan, FHCSD has grown into one of the largest community health systems in the country. With over 62 sites, over 227,000 patients, and over 417,000 visits last year, we provide a wide variety of health care and outreach services to a very diverse patient population. We are proud of our mission, our lasting community impact, and the cultural and individual diversity of our staff.

Family Health Centers of San Diego (FHCSD) is looking for a Coordinator of Prenatal Support Services. The Coordinator of Prenatal Support Services provides oversight of the day-to-day operations of perinatal support staff services, including health education and psychosocial services. In addition to program oversight, the Coordinator also provides direct services to patients as needed.

* Assists in the promotion of prenatal program services to FHCSD staff and outside agencies.

* Builds positive relationships, inspires others to perform at a higher level, prepares career development plans, and retains an accountable workforce.

* Coaches and counsels staff and administers appropriate disciplinary action in a timely manner.

* Gathers program data, conducts analysis, and provides reporting, including productivity reports.

* Maintains a quality monitoring program, conducts quality assurance checks, and ensures standardization, including EHR reviews/audits, patient satisfaction surveys, staff training and development, and other measures. Ensures the program complies with program requirements.

* Oversees daily prenatal support services, including health education and social services, at assigned sites. Oversees and monitors scheduling to ensure maximum utilization and productivity, developing and monitoring patient flow systems, coordinating hospital tours, ordering supplies, and ensuring health education and psychosocial coverage at sites/hospitals.

* Participates in continuous improvement activities and ensures appropriate Lean tools (i.e., 5S, A3) are deployed and results are evaluated and/or measured.

* Performs other duties as assigned.

* Provides direct patient services, including conducting prenatal health education, trimester assessments, post-partum assessments, and hospital tours. Ensures recommendations made on care plans for support services interventions are carried out and implemented.

* Provides/ensures staff receive all new hires and annual training on time.

Requirements:

* 1year experience in maternal child health, perinatal care, and staff supervision required.

* 5 years of progressively responsible positions in the healthcare industry or outpatient medical clinics required.

* Ability and means to travel as needed in a timely manner within San Diego County. DRIVER REQUIREMENTS: Requires an active Class C California driver's license, and proof of liability insurance at $100,000, on a vehicle used. No more than 2 points in the past 12 months; No suspensions in last 2 years for moving violations; No DUI, reckless or felony Driving within 5 years. No license revocation in 7 years.

* Bachelor's degree in Health Science or Social Science field required.

* Certified Childbirth Educator preferred.

* Or equivalent combination of education and experience that provides the skills, knowledge, and ability to perform the essential job duties, and which meets any required state or federal certification requirements.

* Ability to work effectively with patients from diverse social, cultural and economic groups.

* Ability to work well in both a team-based environment and independently.

* Bilingual in Spanish/English required.

* Demonstrated ability to be culturally sensitive and respect diversity.

* Intermediate computer literacy ability to comply with department needs and expectations, including MS Office.

*Intermediate interpersonal and customer service skills.

* Intermediate written and verbal communication skills.

* Knowledge of perinatal programs, care management, and procedures.

* Knowledge of supervisory practices and techniques, including performance management and employee development.

* Strong analytical and problem-solving skills.

* Successful track record of leading and driving positive change through others.

Rewards:

• Job type: Regular Full Time
• Competitive Salary with Excellent Benefits
• Retirement Plan with Employer Match
• Paid Time Off, Extended Sick Leave and Paid Holidays
• Medical/Dental/Vision/FSA/Life Insurance
• Employee Discounts and Wellness Programs
• FHCSD was founded by community activists working towards a common goal: caring, affordable, high-quality medical care for all. We are proud to continue this mission today as we provide accessible services to over 210,000 patients across San Diego County. The successful candidate will have a demonstrated commitment to community medicine and providing culturally competent care to the medically underserved.

In the spirit of pay transparency, we are excited to share the base range for this position, exclusive of fringe benefits or potential bonuses.

If you are hired at Family Health Centers of San Diego, your final base salary compensation will be determined based on factors such as geographic location, jurisdictional requirements, skills, education, and/or experience. In addition to these factors - we believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Please keep in mind that the range mentioned above is what we reasonably expect to pay for the role. Hiring at the maximum of the range would not be typical in order to allow for future and continued salary growth. We also offer a generous compensation and benefits package (more information on our benefits offerings is available here: