Impact Lives, Impact Community

Family Health Centers of San Diego (FHCSD) is passionate about providing exceptional health care to all, especially underserved communities with limited health care options. Founded by a Latina grandmother/community advocate over 50 years ago in Barrio Logan, FHCSD has grown into one of the largest community health systems in the country. With over 62 sites, over 227,000 patients, and over 417,000 visits last year, we provide a wide variety of health care and outreach services to a very diverse patient population. We are proud of our mission, our lasting community impact, and the cultural and individual diversity of our staff.

Job Roles

• Sorting, scanning, and uploading of medical records to EH R system.
• Navigate internal systems in the course of work completion.
• Master standardized documentation and template rules and protocols for electronic health records to include document naming, filing, and uploading records.
• Link and closely associated orders and encounters in the course of uploading records when such orders or encounters are directly related to the records obtained.
• Produce accurate and precise work in a fast-paced and high-volume environment.
• Provide paper medical records inventory, sorting, filing, purging, shredding, storage, and retention.
• Meet daily productivity requirements based on assigned goals and metrics.
• Ability to adapt to sudden changes in priority work demand.
• Adhere to established protocols for reviewing medical records and determining what records necessitate interpretation by the ordering or requesting provider and sends them in a timely manner.
• Apply broad knowledge of HIPAA and Privacy rules and regulations, in particular for sharing PHI.
• Communicate significant findings in the course of daily work duties, including potential risk management issues, to leadership and other members of the team.
• Work closely with the entire HIM management team to identify process issues related to E-HR and HIM work flow and offer recommendations for resolutions or modifications particularly as it relates to the paper/electronic interface and the daily work flow.

Education/Certifications/Licenses/Registrations

• High school diploma or GED required.
• Intermediate Medical Terminology knowledge preferred.
• RHIA or RHIT certification preferred.

Experience/Specialized skills (including Language)

• At least one year work experience in the HIM services in a clinical or hospital setting preferred.
• At least one year experience with an Electronic Health Record (EHR) and practice management system preferred.
• Basic computer literacy (i.e., Excel, Outlook Word, Adobe Acrobat, eFax Systems, Share Drives)
• Basic skills in medical computer applications and software preferred.
• Intermediate knowledge of medical terminology and record content preferred.
• Bilingual English/Spanish Preferred.
• Other languages such as Vietnamese, Persian, Farsi, or Somali highly desirable.
• Good interpersonal skills and ability to work effectively in team environment.

• Intermediate written and verbal communication skills, including ability to communicate effectively with patients and family members who speak English as a second language.

• Good organizational skills, attention to detail, time-management skills, and strong motivation to meet deadlines and achieve goals.

• Ability to work well independently without a great deal of direction.
• Ability to accurately complete data entry at relatively high speed, utilizing grammar and spell check software.
  

Physical Requirements/Working Environment

Bending (neck): FREQUENTLY (3 - 6 HRS)

Bending (waist): FREQUENTLY (3 - 6 HRS)

Carrying 0 - 10 lbs: FREQUENTLY (3 - 6 HRS)

Carrying 11 - 25 lbs: FREQUENTLY (3 - 6 HRS)

Carrying 25 - 50 lbs: RARELY (0-1 HRS)

Carrying 51 - 75 lbs: NEVER

Carrying 75 lbs: NEVER

Climbing (ladder): RARELY (0-1 HRS)

Climbing (stairs): OCCASIONALLY (1 - 3 HRS)

Driving: To drive from one clinic or another, or in the community: NEVER

Exposure to blood borne pathogens and biohazards: NO

Exposure to dust, gas, fumes, or chemicals: Office supplies, and archive area.

Fine manipulation: OCCASIONALLY (1 - 3 HRS)

Kneeling: OCCASIONALLY (1 - 3 HRS)

Lifting 0 - 10 lbs: FREQUENTLY (3 - 6 HRS)

Lifting 11 - 25 lbs: FREQUENTLY (3 - 6 HRS)

Lifting 25 - 50 lbs: RARELY (0-1 HRS)

Lifting 51 - 75 lbs: NEVER

Lifting over 75 lbs: NEVER

Power Grasping: OCCASIONALLY (1 - 3 HRS)

Pulling 0 - 10 lbs: FREQUENTLY (3 - 6 HRS)

Pulling 11 - 25 lbs: FREQUENTLY (3 - 6 HRS)

Pulling 25 - 50 lbs: RARELY (0-1 HRS)

Pulling 51 - 75 lbs: NEVER

Pulling over 75 lbs: NEVER

Pushing 0 - 10 lbs: FREQUENTLY (3 - 6 HRS)

Pushing 11 - 25 lbs: FREQUENTLY (3 - 6 HRS)

Pushing 25 - 50 lbs: RARELY (0-1 HRS)

Pushing 51 - 75 lbs: NEVER

Pushing over 75 lbs: NEVER

Reaching (above shoulder level): OCCASIONALLY (1 - 3 HRS)

Reaching (below shoulder level): OCCASIONALLY (1 - 3 HRS)

Repetitive use of hand: FREQUENTLY (3 - 6 HRS)

Simple Grasping: FREQUENTLY (3 - 6 HRS)

Sitting: FREQUENTLY (3 - 6 HRS)

Standing: OCCASIONALLY (1 - 3 HRS)

Twisting: OCCASIONALLY (1 - 3 HRS)

Use of Personal Protective Equipment: NO

Walking: OCCASIONALLY (1 - 3 HRS)

Working around equipment and machinery: Office equipment

Ages of Patients Served: N/A

In the spirit of pay transparency, we are excited to share the base range for this position, exclusive of fringe benefits or potential bonuses.

If you are hired at Family Health Centers of San Diego, your final base salary compensation will be determined based on factors such as geographic location, jurisdictional requirements, skills, education, and/or experience. In addition to these factors - we believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Please keep in mind that the range mentioned above is what we reasonably expect to pay for the role. Hiring at the maximum of the range would not be typical in order to allow for future and continued salary growth. We also offer a generous compensation and benefits package (more information on our benefits offerings is available here: