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Housing Coordinator - Mental Health 186
Job Description
Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems.Program Type: Community-based
To Make Referrals: Telecare Pathways to Recovery only accepts referrals from San Diego County and serves individuals currently discharging and transitioning from long-term care facilities. A housing subsidy may be available based on client income and need. Questions about the program or the referral process can be made directly to the programs at 619-683-3100.
# of Members: 150 Pathway to Recovery members; 200 In-Reach members annually
Who We Serve: Adults and transitional aged youth (TAY) with serious mental illness who have recently been discharged from county-identified long-term care facilities.
About the Program:
At Pathways to Recovery, we believe in a person's right to full inclusion and to a meaningful life of their own choosing, free of stigma and discrimination from the moment you walk in the door. Our program provides psychosocial rehabilitative, recovery-oriented, intensive, community-based services to help members navigate the mental health system and take positive steps toward their recovery. In-Reach is a sub-component of PTR and works in conjunction with San Diego County Institutional Case Managers (CICM) to provide case-aide services that are focused on discharge planning and benefit coordination for CICM members residing in long-term care.
Shifts Available:
Full Time; 8:00 am - 4:30 pm; Monday - Friday
Expected starting wage range is $22.88 - $28.28. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements.
Shift differentials for hourly staff (6% for PM Shift, 10% for Overnight Shift). Weekend Shift differentials for hourly staff (5% for Weekend AM Shift, 11% for Weekend PM Shift, 15% for Weekend Overnight Shift)
POSITION SUMMARY
The Housing Coordinator plans, compiles, directs, and coordinates housing related activities to include but not limited to: establishing eligibility, completing all associated applications and paperwork required for voucher attainment and leasing, certification, re-certifications, and housing inspections for approximately 50 clients.
ESSENTIAL FUNCTIONS
Demonstrates the Telecare mission, purpose, values and beliefs in everyday language and contact with the internal and external stakeholders
Must implement and effectively manage potentially dangerous or crisis situations by implementing CPI strategies of de- escalation and evasion as appropriate
Conducts screening, engagement, establishes eligibility for housing program, obtains necessary documents, and assists eligible clients to obtain affordable housing in accordance with Federal, State and Local housing regulations, forms and databases (e.g., VISPIDAT, CAHP, Service Point)
Assists clients with Section 8 as well as other available housing vouchers and resources paperwork
Locates a full continuum of housing opportunities within the defined areas of the County and matches clients with appropriate housing placements that accept the sponsor-based subsidy
Travels throughout the County performing fieldwork and transports clients to visit permanent housing locations and interviews and interacts with vendors to ensure housing payments are made in a timely manner
Inspects housing units to ensure compliance with established housing standards, assists clients with meeting and maintaining these standards and coordinates required housing inspections
Provides client advocacy with prospective/current landlords and community supports and educates them to the program
Provides education workshops for clients on-site, or in the community, to inform clients of information regarding their housing options at least 3 times per fiscal year
Works closely as a fully integrated member of the ACT team to ensure client needs are being addressed to assist in gaining and maintaining housing goals
Attends all required provider meetings, acts a liaison with members of the housing industry and other providers
Provides administrative and programmatic support for the successful operation of the housing subsidy program
Must utilize all available housing subsidies to house clients who are homeless
Must manage housings vouchers
Must maintain access to an array of housing options to include short-term, transitional or permanent supportive housing that may include housing subsidies, in accordance with Title 9, Housing Urban Development (HUD)
Must ensure non-institutionalized enrolled clients are housed in short-term, transitional, or permanent supportive housing
Must work with housing technical expert to identify a range of housing opportunities for homeless clients, including but not limited to short-term stays, transitional housing, shared housing, independent living homes, and permanent housing
Must manage programs subsidizes per policy
Must support all potentially eligible clients in applying for Housing Choice Voucher Program (Section 8) subsidies with local Housing Commission, and other Housing Authorities in the region. Position must ensure clients have access to permanent supportive housing subsidies administrated by local Housing Authorities
Must assure members eligible for Housing Authorities subsidies apply, complete eligibility process and be leased up within guidelines
Must evade members served in the event of assaultive behavior and pass assault crisis/crisis prevention training
Duties and responsibilities may be added, deleted and/or changed at the discretion of management.
Position requires transporting Members in own personal vehicle (acceptable driving record and vehicle inspection for safety)
QUALIFICATIONS
Required:
Bachelor's Degree and one year of experience providing housing services to clients OR Associates Degree in social services field and three (3) years of experience providing housing related services to behavioral health clients OR five (5) years of experience providing housing related services to behavioral health clients
Must understand and apply of Federal, State, and local housing rules and regulations
Knowledgeable of cultural and socio-economic factors that inform service provision to persons with behavioral health issues
Preferred:
Previous work experience related to supporting formerly homeless individuals in accessing housing and/or housing subsidies
An understanding of community mental health services
Bilingual skills
SKILLS
Familiarity with psychiatric conditions and recovery principles
Understand, interpret, compile, analyze and apply information for compliance with contract expectations and rules and regulations
Strong organizational skills
Possesses knowledge of landlord and tenant rights and responsibilities, housing quality standards and housing inspection techniques
Must have knowledge of an array of housing options to include short-term, transitional or permanent supportive housing that may include housing subsidies, in accordance with Title 9, Housing Urban Development (HUD)
Must be knowledgeable of community resources and coordinate client care with a variety of community-based services
Highly flexible with the ability to respond to and meet multiple demands and deadlines
Excellent customer service skills with demonstrated ability to interact well with others and function collaboratively in a team environment
EOE AA M/F/V/Disability
If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.
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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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