In concert with clinical providers, the Transplant Administrative Assistant III is responsible for providing administrative support for the Kidney Transplant Program to ensure the department operates efficiently. Serves as an administrative lead and key resource for patients, physicians, staff, and inpatient/outpatient care service managers.

The duties including and not limited to communicating procedure and medical evaluation time and location with patients and family members as well as physicians, surgeons, and nurse coordinators; preparing for meetings; preparing patient files for medical staff; taking meeting minutes; following up on patient testing; maintaining and monitoring Transplant database; managing complex calendars for meetings and appointments; answering and routing calls.

Preparing and distributing clinic notes for referring physicians and medical records; transcribing faculty correspondences and preparing other documents, memos and emails as requested; communicating with internal medical staff, patients, and outside agencies; assisting with scheduling, billing, patient registration, and insurance eligibility and verification ensuring compliance and regulatory requirements; and performing other duties as assigned.

• Three (3) years of administrative experience in a large, complex healthcare system or other relevant experience.

• Strong written and verbal communication skills.

• Recent scheduling experience.

• Advanced skill in MS Office (Excel, Word, PowerPoint, Outlook) with the ability to efficiently draft correspondence, create reports, develop professional presentations, and conduct complex calendaring.

• Advanced political acumen and sensitivities to the differing perspectives and political circumstances within all levels of the Health System and external constituencies.

• Expert knowledge of medical center processes, protocols, and procedures.

• Strong analytical/problem-solving skills. Skills in problem identification. Excellent ability to multitask with demanding time-frames.

• Superb service orientation and attention to detail. Skills to communicate and influence effectively with staff, physicians, patients, and external constituents, verbally and written.

• Demonstrated mid-to large size project management experience.

• Bachelor's Degree.
• Five (5) years of administrative experience or other relevant experience.
• Sold organ transplant scheduling and administrative experience.
• Experience with UCSD policies and procedures.
• Medical Terminology training or certificate.
• Experience using Epic and Phoenix.

• Must be able to work various hours and locations based on business needs.
• Employment is subject to a criminal background check and pre-employment physical.