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Regional Data Systems & Research Specialist - Behavioral Health 396
Job Description
Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals with complex needs in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems.Telecare San Diego's behavioral health program is a 24/7, non-law enforcement, Mobile Crisis Response Team (MCRT) serving individuals of all ages experiencing mental health crisis utilizing recovery principles. We will exist to respond to crisis with the goal of safety for all. Our community has recognized a need to respond to mental health crises and those under the influence from a posture of compassion, patience, and recovery. This program collaborates and accepts referrals from the San Diego Access and Crisis Line (ACL) and law enforcement. San Diego's MCRT will offer crisis triage and management, risk assessment, in-person intervention, and case management. Each team will respond to calls from the mobile office van to provide services directly in the field in the following San Diego Regions: Central, East, South, North Central and North Inland.
Shifts Available:
Full Time; AM 8:00 am - 4:30 pm; Monday - Friday
Expected starting wage range $67,415.40 - $83,214.56 - Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements.
POSITION SUMMARY
The Regional Data Systems & Research Specialist identifies, collects, cleans, analyzes, and interprets varied data sets and creates reports and presentations for programs, customers and related stakeholders. They analyze large stores of data to identify information and trends about past and current practices, as well as forecast program performance and trends based on the data and will develop insights to inform better operational decisions. The Regional Data Systems & Research Specialist understands and defines system requirements and ensures all reports and information produced are consistent with the medical, administrative, ethical, and regulatory requirements of the behavioral health system of care.
QUALIFICATIONS
Required:
* Bachelor's Degree in a related field (e.g., Computer Science or Statistics or equivalent experience as a Data Analyst/Researcher or similar role).
* Two years or more of work experience in data analysis, data mining and forming reports.
* Experience with writing and maintaining SQL queries.
* Experience with architecture, design, management, and implementation of data collection platforms
* Ability to create reports and PowerPoint presentations, including visuals of data analysis findings and interpretations.
* Ability to communicate and present effectively with employees and customers.
* Must be at least 18 years of age.
* Must be CPR, Crisis Prevention Institute (CPI), and First Aid certified on date of employment or within 60 days of employment and maintain current certification throughout employment.
* All opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification. Position requires driving, valid driver license, a motor vehicle clearance and proof of auto insurance is required at time of employment and must be maintained throughout employment. Additional regulatory, contractual or local requirements may apply
Preferred:
* Knowledge of local, state, and federal regulations, survey process, and accreditation standards as it relates to behavioral health care industry.
* Experience with Electronic Healthcare Records (EHR) data structure and analysis
ESSENTIAL FUNCTIONS
* Demonstrate the Telecare mission, purpose, values and beliefs in everyday language and contact with the internal and external stakeholders
* Collect and provide metrics into a variety of programs and/or county database (i.e., EHR) and convert to a useable format for reporting.
* Design, construct, and maintain data management tools.
* Design, build, and run concise data reports with clear data visualization for program leadership and the customer as needed, daily, weekly, monthly, quarterly, and annually.
* Monitors and ensures data deliverables are collected accurately and on time, including data entry by program staff.
* Assures that all staff and other individuals entering data understand the significance of accurate data input.
* Verifies accuracy of data.
* Cleans data, eliminating outliers and discarding irrelevant or spurious information.
* Triage data related problems and escalate to supervisor as needed Pinpoint trends, correlations, and patterns across multiple data sets.
* Provide reports for comparative analysis.
* Work with the corporations IT department to help formulate relevant strategies and understand company and program technologies.
* Recommend ways to organize data tools and improve data reliability and efficiency.
* Work with the program Administrator and Regional Director to determine organizational goals.
* Assist in the development of relevant data related program policies, procedures and protocols as needed.
* Participates in all relevant trainings and meetings to stay up to date on program developments, county requirements and changes to systems.
* Interfaces with stakeholders as assigned to coordinate and confirm data and reports according to stakeholder specifications/direction.
Duties and responsibilities may be added, deleted and/or changed at the discretion of management.
Position requires driving own personal vehicle for company business such as trainings, offsite meetings, etc.
SKILLS
* Advanced knowledge, skills and experience with Excel, Word, PowerPoint, Outlook, Smart Sheets, Data Reports, MS Forms, spreadsheets, word processing and database software
* Experience with Electronic Health Records (EHRs), Beacon CAD, Mitel, Ultipro, variety of scheduler systems, MS Forms, ACCESS.
* Knowledge, skills and experience with Modern data visualization tools such as Qlik or Tableau.
* Strong and effective communication and presentation skills.
* Ability to type 50 WPM and make forms.
PHYSICAL DEMANDS
The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
The employee is occasionally required to sit, bend, squat, kneel, crawl climb and lift and carry items weighing 25 pounds or less as well as to frequently walk, stand, twist, reach and do simple power grasping. The position requires manual deviation, repetition, and dexterity and to occasionally drive and be exposed to uneven walking ground, visual requirements include computers and book exposure.
EOE AA M/F/V/Disability
If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.
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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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